Contact & troubleshooting
Hearthworld support
Need a hand installing the editor or building your first level? Start with the guides or email hearthworldsupport@gmail.com.
When you report an issue
Include your Unity and URP versions, the Hearthworld version, the steps that reproduce the issue, and a screenshot or relevant Unity Console message.
Quick fixes
The Hearthworld window is missing
Wait for Unity to compile, then choose Tools → Hearthworld → Open Hearthworld. Resolve any compilation errors in the Console first.
The preview or world is out of frame
Use Frame preview in World Foundry or Frame world after creating the scene.
Apply is unavailable
Read the message beside the Apply button. Check whether the tool is in Compare, needs a placement, or has a draft issue. Finish or cancel any other active editing session.
My export is missing gameplay objects
Export World creates an environment copy. See the export guide for the output boundary.